Content Grievance Redressal as per the Cable Television Network (Amendment) Rules, 2021 and as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
For any complaint with respect to any content on any television channel of ZEE or ZEE5, Please click here to submit your grievance with details of the objectionable content and your details including your name and mobile number and such other details as may be requested by us. Based on the complaint raised, we will take reasonable measures to resolve the issue as per the applicable laws in the territory and take a final decision on every complaint received by us within 15 days from the date of receipt of the complaint.
You hereby acknowledge that ZEE makes no representations that any complaint raised by you will be resolved to your satisfaction.
Grievance Redressal Officer
| Name: | Urvashi Singh |
| Address | 18th Floor, A Wing, Marathon Futurex, N M Joshi Marg, Lower Parel, Mumbai 400013 |
| Link: | click here |
| Grievance Report as per the Cable Television Network (Amendment) Rules, 2021 As on March 2024 |
|
| Number of Grievances Received | 2 |
| Number of Acknowledgment sent | 2 |
| Number of Grievance Resolved | 2 |
| Number of Grievances Appealed | 0 |
| Appeal disposed | N/A |
| Grievance Report as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 As on March 2024 |
||
| Sl. No. | Grievances/Appeals and actions taken | Number |
|---|---|---|
| 1 | Grievances/appeals pending at the beginning of the month | 0 |
| 0 | Grievances/appeals received during the month | 0 |
| 0 | Grievances/appeals disposed out of (1) above | 0 |
| 4 | Grievances/appeals disposed out of (2) above | 0 |
| 5 | Grievances/appeals pending at the end of the month (1+2-3-4) | 0 |
| 6 | Classification of grievances disposed | |
| 6(a) | Grievances/appeals not related to Code of Ethics | |
| 6(b) | Grievances/appeals related to Code of Ethics: | |
| (i) Agreed to by the self-regulatory body and advisories issued to the publishers | 0 | |
| (ii) Not agreed to by the body | 0 | |
| (iii) Matters referred to the Ministry for modification, deletion or blocking of content | 0 | (iv) Any other action taken | 0 |
| 7 | Compliance to advisories issued | |
| 7(a) | Advisories complied to by the publishers | 0 |
| 7(b) | Advisories not complied to by the publishers and matters referred to the Oversight Mechanism | 0 |